I'm a human, father of 3, foodie, ex-deaf, and citizen of the world.
Designers make decisions every day, every hour, every minute. What experience, journey, interaction, shape, layout, content, font, colour, animation is the most relevant and meaningful to users?
My approach to design is to make the best informed creative decisions. Decisions without rationale are fragile; they are easily dismissed.
Think of decisions like small steps in a given direction. We can make a lot of steps but if they are not headed towards a destination, we drift, and we end up in a different place. This is especially true in large, complex organisations. Innovation projects too, as the direction gets shaped up as we walk.
As designers, the decisions we make are meant to address a need, whether it's recognised or unmeet, with the overarching goal of delivering value. At the heart of driving this value lies intent - our guiding 'North Star' that anchors every decision we make. This intent serves as the destination driving each step we take as a team in our creative journey.
To visualise the decision path we take to build purposeful services and products, I’m proposing the Quadruple Diamond.
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